Privacy policy

Privacy Policy – SidebandUSA, LLC

This Privacy Policy describes how SidebandUSA, LLC collects, uses, and shares your personal information.

1. Information We Collect

We collect information such as:

  • Name, email, billing/shipping address
  • Payment details (processed securely through third parties)
  • Device and browsing information (IP address, browser type)
  • Usage data and interaction with our website

2. Telecommunications & Network Services

Certain services involve access to third-party telecommunications networks. Limited technical data (such as device identifiers and connection status) may be processed to provide service functionality.

Communications conducted over public or shared channels may not be private.

3. How We Use Information

We use your information to:

  • Process orders and provide services
  • Improve performance and user experience
  • Communicate with you
  • Support security and fraud prevention

4. Third-Party Providers

We may share data with third parties including:

  • Payment processors (Shopify Payments, PayPal)
  • Cellular/network providers
  • Hosting and infrastructure providers

We do not control third-party systems or policies.

5. Analytics & Advertising

We may use tools such as Google Analytics and Meta Pixel to understand usage and deliver relevant advertising.

6. Data Sharing & Privacy Rights

Under certain U.S. laws (including California, Virginia, Colorado, Connecticut, and Utah), some data sharing may be considered “sale” or “targeted advertising.”

Users may opt out using Global Privacy Control (GPC) or by contacting us.

7. Data Security

We take reasonable steps to protect your data; however, no system is completely secure.

8. Your Rights

Depending on your location, you may request access, correction, or deletion of your data.

9. Changes

We may update this policy at any time.

10. Contact

support@sidebandusa.com